Terms of service
Last Updated: December 22, 2023
Welcome to Retro Rollo’s Collectibles. These Terms of Service govern purchases and the use of our website at https://retrorolloscollectibles.com.
By accessing our website or placing an order, you agree to these terms, subject to applicable consumer protection laws.
Products and Product Information
We offer collectible cards, trading card accessories, and related merchandise.
We aim to provide accurate product descriptions, images, specifications, condition details, and pricing.
Customers should review product information before purchasing. If an item is materially different from its description, we will address the issue under our Return & Refund Policy and applicable law.
Product Authenticity
Products described as authentic, officially licensed, or professionally graded must meet those descriptions.
Third-party brand names, trademarks, and grading certifications remain the property of their respective owners.
Pricing and Payment
Prices are displayed in U.S. dollars unless otherwise stated.
Applicable taxes and final charges are displayed during checkout.
Customers can pay using the payment methods available at checkout.
We reserve the right to correct pricing or product listing errors. If an error affects an order, we will notify the customer of the available options, including cancellation and refund where appropriate.
Order Acceptance and Availability
Order submission does not guarantee fulfillment.
Orders may be canceled for legitimate reasons such as inventory unavailability, payment verification problems, or material listing errors.
If a paid order is canceled, the applicable refund will be returned to the original payment method.
Shipping
We provide FREE standard shipping on eligible orders within the United States, without a minimum purchase requirement.
Estimated shipping timelines:
-
Handling: 1–2 business days
-
Transit: 6–7 business days
-
Total estimated delivery: 7–9 business days
Additional details are available in our Shipping Policy.
Returns and Refunds
Eligible products may be returned within 90 days after delivery.
We accept defective and non-defective returns. Standard returns must meet the applicable product-condition requirements.
Return shipping is FREE, and the restocking fee is $0.00.
Approved refunds are processed within 7 calendar days after return approval and issued to the original payment method.
Order Cancellations
Customers may request cancellation before shipment by contacting customer support.
Cancellation is not guaranteed once an order has entered the shipping process.
Shipped orders may be returned under the applicable Return & Refund Policy.
Website Use
Users must not engage in fraudulent transactions, unauthorized access, malicious activities, or actions intended to disrupt website functionality.
Intellectual Property
Our original business branding, graphics, and website content may be protected under applicable intellectual property laws.
Use or reproduction without authorization may be restricted by law.
Limitation of Liability
To the extent permitted by applicable law, we are not liable for losses arising from misuse of the website or circumstances outside our reasonable control.
Nothing in these terms excludes statutory consumer rights or remedies that cannot legally be excluded.
Governing Law
These terms are governed by applicable United States and New Hampshire laws, without restricting mandatory consumer protections.
Changes to Terms
We may revise these terms as necessary. Updated versions will be published on our website and apply as permitted by law.
Contact Information
Retro Rollo’s Collectibles
176 Main St, Nashua, NH 03060, United States
Email: Contact@retrorolloscollectibles.com
Website: https://retrorolloscollectibles.com